If you grew up in India, the word 'Nokia' is less of a brand and more an emotion. We’re talking about the time before Insta stories and 5G, when the Nokia 3310 was basically an unbreakable, fully charged power bank with the legendary 'Snake' game. (Seriously, uss phone ki durability ka koi muqabla nahi tha!)
For over a decade, Nokia kind of was the undisputed champion of the mobile wrestling universe, hitting almost 50% of the market share at peak. But, apart from the durability memes, people barely talk about it now. So, what happened to this giant?
It wasn't one big bomb, but a series of slow-burn missteps.
Nokia’s success story is built on phones that just worked: the Nokia 1100, one of the world's most sold phones ever(Near about 250 Million units sold since its launch in 2003), the sleek Nokia 6600, and the sophisticated N-series, like the N95 that felt like a mini-computer. They were kings of hardware.
But as they say change is the ultimate reality, either you adapt or linger behind. The year 2007 was a turning point for the phone industry: the launch of the iPhone. While the world rushed to touchscreens and app ecosystems, Nokia's top management had a desi resistance. They adamantly believed that people wouldn’t give up on the QWERTY setup. But, before they could realise, the market went way too far and this "slow adaptation" became their very first mistake.
The second, and perhaps fatal, error was neglecting Android. Having a dream of their own OS, Nokia stuck with Symbian.
Sadly, Symbian couldn’t exactly be the superhero Nokia thought it would be in people’s eyes. It felt clunky, the app support was non-existent, and it was quickly crushed by the sheer usability and open ecosystem of Android.
Suddenly, Samsung and other brands came in and captured the market like a proper jugalbandi.
By 2011, desperate for a rescue, Nokia accepted the rejection of Symbian from people and decided to switch its OS. But this decision is believed to be one of the most disastrous in history by many experts.
Nokia partnered with Microsoft to launch the Lumia series with the Windows Phone OS.
The hardware was beautiful, a lot of the other aspects of the phone were truly wonderful, but the operating system had an interface which people hardly related to.
Users were already used to the simpler interface of iOS and Android. By 2013, Nokia’s handset division was finally sold to Microsoft , marking the end of an era for phones that once defined our childhoods.
Nokia’s fall became a hard-earned lesson, a reminder that arrogance can quietly turn even the biggest names into footnotes in history. Imagine if Nokia, with its massive production base (including that buzzing Chennai factory), had jumped on the Android train early.
It could’ve been a different story altogether, a made-in-India powerhouse leading the global charge, instead of watching others take its place. A golden opportunity, gone for good.
Today, the Nokia name still exists, carried forward by HMD Global , but its real strength now lies behind the curtain, as it powers much of India’s telecom backbone with 4G and 5G infrastructure.
For Gen Z though, Nokia isn’t about networks or servers. It’s that chunky phone your parents once swore by, a symbol of simpler times(For most of the people Snake Xenxia was the first ever mobile game they played). A legend that reminds us: no matter how big you are, you’ve got to keep evolving… or risk becoming just another story in the past.